> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gleef.eu/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common issues and solutions for Gleef Studio

<Info>Have any question or feedback? Book a [15 minutes](https://booking.gleef.eu/team/gleef/get-in-touch) chat or [email us](mailto:contact@gleef.eu).</Info>

# Troubleshooting

Resolve common Gleef Studio issues with these troubleshooting guides and solutions.

## Access Issues

### "No Subscription Found" Error

**Cause:** Your account isn't associated with an active Gleef subscription.

**Solutions:**

* **Contact your admin** if your company uses Gleef
* **Request a demo** to start a trial
* **Try Figma plugin** for basic functionality
* **Contact support** for account assistance

### Login Problems

* **Clear browser cache** to remove stored authentication data
* **Disable browser extensions** that might interfere
* **Try incognito mode** to rule out browser issues
* **Check network restrictions** like corporate firewalls

## Translation Table Issues

### Changes Not Saving

**Troubleshooting:**

* **Check connection status** for network issues
* **Verify edit permissions** for your account
* **Refresh page** to see if changes were actually saved
* **Check browser console** for JavaScript errors

### Slow Performance

* **Reduce visible columns** by hiding unused languages
* **Apply filters** to limit displayed translations
* **Clear browser cache** to remove corrupted data
* **Check internet connection** speed and stability

### Missing Translations

* **Check language filters** to ensure target language is visible
* **Verify publication status** - translations may be in draft
* **Review recent changes** in case content was modified
* **Use search** to locate specific translations

## Review Workflow Problems

### Review Items Not Appearing

**Possible causes:**

* **Filter settings** may hide relevant items
* **Insufficient permissions** to see review queue
* **Draft translations** only visible to the creator and not sent for review yet

### Cannot Approve/Reject

* **Check reviewer permissions** for approval authority
* **Refresh review page** to get current status
* **Check language selection** on the top-right of the review page
* **Clear selection** and try individual review
* **Check for conflicts** with other reviewers